Customer Service

Customer Service

Demotor Performance Inc. is one of the fastest-growing online racing parts stores in the United States. We are known to excel at Exhaust headers, Hood Hinges, ignitions, suspension, and steering systems. Maybe you are surprised by the amazing prices of our products. But do not worry, the quality of our products is 100% guaranteed! We know where reliable manufacturers are located and how to find suitable parts for your motors at very good prices!

Our slogan is Cheap in Price and High in Quality! Please do not hesitate to leave positive feedback after you receive your parts. If you have any questions, please feel free to contact us by leaving a voice message or sending an email. Our customer service team will resolve your problem as soon as possible.

1. Once your orders are shipped, all packages will have tracking numbers posted online.

2. We are confident that our products do not have any quality issues. So we guarantee that as long as an item is in a resale condition, it can be returned within 30 days and we will issue the refund.

3. Please contact us for an RMA( Return Merchandise Authorization) before returning your items; the return is at the customer’s expense.

4. Please note that instructions for installation DO NOT come with the item unless stated above, the buyer is responsible for the installation of the item. If you are unsure about the application or installation, please consult your local professional/mechanic.

5. Since FedEx/UPS Ground does not ship to a PO box address, Please leave your actual commercial or residential address when you checkout.